The University of Memphis

Student Fees and Enrollment


Issued: June 14, 2017
Responsible Official: Vice President for Business & Finance
Responsible Office: Bursar

Policy Statement


All fees and charges assessed and collected by or for the University of Memphis require formal approval by the President or the Vice President for Business and Finance or the Assistant Vice President for Finance or designees.  Mandatory tuition and fees and non-mandatory student fees require approval by President and the Board of Trustees. 

The assessment, payment and collection of fees and charges will be handled consistent with policies, procedures and guidelines (with limited exceptions).  All assessed tuition and fees must be paid in advance, in full or according to the Installment Payment Plan (IPP), before a student is considered enrolled for any academic term.

The University will provide a process through which any students may appeal the assessment of any fee or charge, or the calculation or denial of refund.



The purpose of this policy is to establish the University’s policy regarding student fees, enrollment of students, and the establishment of all University fees and charges.


Mandatory Fees

Maintenance Fees (Tuition), Out of State Fees and Program Service Fees (multiple fees in one component)

Non-Mandatory Fees

Specialized Academic Course Fees, Miscellaneous Course Fees, Special Program Fees, Material Fees, Lab Fees etc.

Student Fees

Housing, Application Fee, Orientation Fees, Nursing Assessment Fees, Exam Fees etc.


In State Tuition (Maintenance Fees) and Out of State Tuition


Student Fees and Enrollment

1. All assessed fees are due and payable by the fee payment deadline for the appropriate semester.

  • The University may implement an optional installment payment plan as approved by the Board of Trustees.

2. An applicant for admission to the University will be considered enrolled and counted as a student when:

  • all assessed fees have been paid in cash; by a personal check or credit card; or
  • the initial minimum payment due under any installment payment plan has been paid; or
  • all assessed fees have been satisfied by financial aid or scholarship; or
  • an acceptable commitment from an approved agency or organization has been received and accepted; or
  • all fees have been paid by a combination of any of the above.
  • The Bursar has the discretion to allow students who have a remaining balance to remain enrolled after the fourteenth day of the semester in extenuating circumstances.

3. A student will not be allowed to register for courses for the new term until all past due debts and obligations incurred at the University in prior academic terms, have been paid, or an approved individual repayment plan has been executed.

  • The University has the discretion to allow enrollment when the outstanding obligation is $200 or less.
  • The University will continue to withhold diplomas, transcripts, certificates of credit or grade reports until the student involved has satisfied all debts or obligations or the debts or obligations meet the criteria established in T.C.A. § 49-9-108. See Collection of Accounts Receivable Policy, UM1820,
  • Students that were allowed to register with outstanding debts and obligations must have their account satisfied by the fourteenth day purge of the semester.  In extenuating circumstances, exceptions may be granted by the Bursar with an established payment plan, when appropriate.

4. An applicant shall possess an acceptable commitment when an application(s) for financial aid has been timely submitted with the reasonable probability of receiving such.

  •  All scholarships and financial aid, including federal and state aid granted to a student, shall be applied to pay maintenance fees or tuition, student housing, meal plans, and other assessed fees before any excess may be distributed to the student.

5. Agencies or organizations which may be approved by the  University for purposes of making acceptable commitments for applicants shall be limited to agencies of the federal or state governments authorized to provide financial aid, established financial institutions within the state, established in-state and out-of-state corporations which employ the applicant, foreign embassies and foreign corporations, and other organizations within the state which have previously demonstrated the ability to pay the commitment.

  • An acceptable commitment from an agency or organization shall be limited to a commitment which identifies the applicant and promises to pay all unpaid assessed fees for such applicant.
  • No commitments from individuals will be accepted on behalf of applicants.

6. When an applicant tenders payment of fees by means of a personal check or credit card, the applicant may be considered and counted as an enrolled student.  If the payment is subsequently dishonored by the financial institution and the payment is not redeemed in cash, the University has the option to consider that student as not enrolled for the term.

  • At the discretion of the University, the student may be considered enrolled and will be assessed the applicable returned payment fee, the applicable late registration fee, and late payment fee and will be denied grade reports, transcripts and future registration privileges until such dishonored payment is redeemed.
  • The University may deny future check writing privileges to students that have paid registration fees with checks that are subsequently dishonored.
  • While the University has discretion in how these situations will be handled, all students must be treated the same.

7. The President has the authority to approve exceptions in instances of unusual circumstances and unique opportunities. All such actions should be properly documented for auditing purposes.

Establishing University Fees and Charges

The establishment of fees and charges and changes to existing fees and charges must be submitted through the appropriate fee approval process, as defined in University Fees and Charges Procedures.  The fees below require approval by the Board of Trustees. All other fees and charges will be approved by the President or designees.

  • Mandatory fees: Tuition (Maintenance Fees), Out of State Tuition, Program Service Fees
  • Non mandatory fees: Specialized Course fees, Miscellaneous Course Fees, Housing, fines and other student fees 

Tennessee Higher Education Commission (THEC) will issue binding tuition ranges in accordance with T.C.A § 49-7-202(n).  Binding ranges will apply to resident (in state), undergraduate students on the tuition (maintenance fee) rate, as well as the sum total maintenance and mandatory fee change.  THEC will not issue binding recommendations on graduate, out of state tuition, or other fee rates.  During the budget request process each fall, THEC will provide initial tuition guidance, though the final tuition ranges will not be set until later in the fiscal year as the budget moves through the Office of the Governor and the General Assembly.

The Board of Trustees will approve establishment and/or modification of tuition, out of state tuition and program service fees once per year.


Appeal of University Fees/Charges and Refunds

An appeals process will be established and communicated by the University, for student, faculty and staff. Individuals may appeal the assessment, application, calculation, or interpretation of any University fee, charge and refund.  The appeal process should provide for final appeal to the president or designee.  Separate appeals processes may exist for different types of fees, charges, and refunds.



UM1820  Collection of Accounts Receivable Procedure

University Fees and Charges Procedure

Revision Dates

 UM1834 -- June 14, 2017

Subject Areas:

AcademicFinanceGeneralHuman ResourcesInformation TechnologyResearchStudent Affairs
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