The University of Memphis

Campus Identification Cards



POLICIES

Issued: February 7, 2017
Responsible Official: Vice President for Business & Finance
Responsible Office: Bursar

Policy Statement


Policy

The University operates and maintains a computerized, campus wide identification card (Campus Card) system, in which cards are created and issued to students, faculty, staff, retired employees and approved guests of the University.  On-campus students should have a Campus Card to utilize the campus computerized door access system, stored value funds, and other associated rights and privileges offered by the University.  Every Campus Card holder is subject to the following conditions:

  • Eligible card holders may possess only one Campus Card at a time.
  • The Campus Card remains the property of the University and must be surrendered upon the request of any University official.
  • The name printed on Campus Card will match the name in the University ERP system.
  • A new photo will be taken each time a replacement card is requested in order to maintain a current database.

Campus Cards are made in person at both the Main Campus and Lambuth Campus during regular business hours.  Location information is available at http://www.memphis.edu/campuscard/.  The Campus Card and its system are operated and maintained by the Bursar's Office/Campus Card with support provided by Information Technology Services.



Purpose


 

The Campus Card serves many purposes for students, faculty, staff, and approved guests, as each card holder has a relationship with the University, and the type of card issued reflects that relationship.  That relationship includes, but is not limited to, the following:

  • Identification
  • Access to buildings
  • Access to Intercollegiate Athletic Events
  • Access to campus events and recreational facilities
  • Ability to make stored value transactions (i.e. Tiger Funds or Dining Dollars) in the University bookstore, dining halls, vending machines, copiers, and Health Center
  • Access to on campus meal plans

The type of relationship and associated rights and privileges are maintained within the Campus Card system.



Definitions


Definitions

Valid Photo ID - a current government or state issued ID on which both the cardholder's name and photo appear.  Examples include a valid passport, state issued driver’s license or military identification card.

Stored Value – a monetary account maintained by the University that is accessed through the Campus Card system.

Regular Business Hours – 8:00am to 4:30pm Monday-Friday

Meal Plan - a program purchased by a student or employee offering a certain number of meals per semester.



Procedures


Students

Every current student, whether undergraduate, graduate or Law, is eligible to receive a Campus Card. Student Campus Cards can be obtained in person at the Bursar's Office by meeting the following criteria:

  • Student must be currently registered in classes.
  • A valid photo ID must be presented.

Faculty/Staff

Every current employee, whether regular or temporary, is eligible to receive a Campus Card. Faculty/Staff Campus Cards can be obtained in person at the Bursar's Office by meeting the following criteria:

  • Employment information is verified on the appropriate Human Resources screen in the ERP System.
  • A valid photo ID must be presented.

Student employees and graduate assistants are issued Campus Cards with the student relationship attached to the card.

Upon termination from the University, the Campus Card should be surrendered to the employee's immediate supervisor or Human Resources during the separation process. 


Retirees

University retirees are eligible for a retiree Campus Card upon retirement from the University.  The Benefits Office in Human Resources will counsel employees about the rights and privileges associated with the retiree Campus Card.  Retiree Campus Cards can be obtained in person at the Bursar's Office when retiree completes the following actions:

  • Surrenders the current Campus Card.
  • Presents the proper authorization form signed by Human Resources.
  • Presents a valid photo ID.

Guests

Guests of the University may be issued a guest identification card. The University sponsor of the guest(s) must request an identification card by submitting a Guest Identification Card Request to the Bursar's Office. The form may be found at: http://bf.memphis.edu/forms/burs/guestid.php.  Guest Campus Cards can be obtained in person at the Bursar's Office when guest presents the following:

  • Completed Guest Identification Card Request form.
  • A valid photo ID.

The University sponsor is responsible for the collection and return of the guest's identification card to the Bursar's Office when the relationship with the University changes or terminates.


Replacement Campus Cards

The Campus Card should be current and in good working order. The Campus Card may be replaced at no charge for the following reasons:

  • Normal wear and tear (as determined by office staff).
  • Name change (new name must be in ERP system).

In order to maintain a current database, a new photo will be taken with each replacement card.

At the discretion of the staff, Campus Cards that have been noticeably damaged by the cardholder will be replaced for a fee, which may be paid at the Bursar's Office customer service windows. The receipt must be presented to obtain the replacement card. 


Lost or Stolen Campus Cards

It is the responsibility of the cardholder to promptly report and deactivate a lost or stolen Campus Card.

If a Campus Card is stolen, the cardholder should:

  • Immediately deactivate card at https://www.memphis.edu/campuscard/
  • File a police report with Police Services immediately after deactivating the card.
  • Purchase a new card by paying the card replacement fee at the Bursar’s Office customer service windows. The receipt must be presented to obtain the replacement card. 

In order to maintain a current database, a new photo will be taken. 

If a Campus Card is lost, the cardholder should:

In order to maintain a current database, a new photo will be taken.

If a Campus Card is turned in at the Bursar's Office:

  • The staff will notify cardholder via email at the cardholder's official University email address.  
  • If cardholder is a current student, employee or guest, the card will be shredded two weeks after notification.
  • If cardholder is not a current student, employee or guest, the card will be shredded immediately.
  • Once the card has been shredded, the cardholder must purchase a new card by paying the card replacement fee at the Bursar's Office customer service windows. The receipt must be presented to obtain the replacement card.

In order to maintain a current database, a new photo will be taken. 


Fraudulent Use of Campus Card

It is the responsibility of the cardholder to safeguard their card at all times. The Campus Card should be treated like other important documents (e.g. Driver's License, Credit Card, Cash).   

  • If the card is lost or stolen and fraud occurs, the loss of funds is the responsibility of the cardholder.  The cardholder should file a report with Police Services.
  • Fraudulent use also includes permitting another person to use the card to benefit from the cardholder's access rights and privileges.  This type of use may result in disciplinary action.  

Photographs

Every Campus Card must have a current photo.  In order to maintain a current, up to date database, a new photo will be made each time a new or replacement card is made.  Rules for official Campus Card photos include the following:

  • View must be full-face, directly facing the camera.
  • Clothing which is normally worn on a daily basis is appropriate.
  • No hats or head coverings will be allowed, unless worn daily for religious purposes. The individual's full face must be visible and the head covering must not cast any shadows on the face.
  • No headphones, wireless hands-free devices or similar items may be worn in the photo.
  • Prescription glasses may be worn but may have to be removed if the glare is too much (as determined by staff).
  • Dark or non-prescription glasses with tinted lenses may not be worn unless needed for medical reasons.

Stored Value Accounts & Meal Plans

The University maintains three distinctive stored value accounts: Tiger Funds, Dining Dollars and Bookstore Advance Payment Plan (BAPP).  These accounts are accessed via the Campus Card.  Up to date information on each account may be found at the following links:

Meal Plans

Meal Plans and Flex Bucks are accessed via the Campus Card.  Up to date information on Meal Plans and Flex Bucks can be found at http://memphis.campusdish.com/.



Links


Links

Campus Card - http://www.memphis.edu/campuscard/

Police Services - http://www.memphis.edu/police/

Guest Form - http://bf.memphis.edu/forms/burs/guestid.php

Tiger Funds - http://www.memphis.edu/campuscard/tigerfunds.php

Dining Dollars - http://www.memphis.edu/campuscard/diningdollars/

Tiger Dining - http://memphis.campusdish.com/

BAPP - http://www.memphis.edu/bursar/info/bapp.php



Revision Dates


 UM1623 -- Revised February 7, 2017
UM1623 - Issued: September 14, 2012
UM1623 - Revised: December 2, 2015


Subject Areas:

AcademicFinanceGeneralHuman ResourcesInformation TechnologyResearchStudent Affairs
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