Faculty and Staff Profiles

• Ph.D. Hospitality Management - University of South Carolina, Columbia, SC - 2019
• M.S. Tourism Management - Shandong University, Jinan, China - 2014
• B.S. Accounting - Wuhan University, Wuhan, China - 2011

• Director of Graduate Programs, Kemmons Wilson School of Hospitality and Resort Management - The University of Memphis - 2020-present
• Assistant Professor, Kemmons Wilson School of Hospitality and Resort Management - The University of Memphis - 2019-present
• Instructor, College of Hospitality, Retail and Sport Management - University of South Carolina - 2015-2019
• Research Assistant, SmartState Center of Economic Excellence in Tourism and Economic Development - University of South Carolina - 2014-2019
• Research Assistant, School of Management - Shandong University - 2011-2014

• Scholarship Award - Kemmons Wilson School of Hospitality and Resort Management, The University of Memphis - 2023
• Teaching Award - Kemmons Wilson School of Hospitality and Resort Management, The University of Memphis - 2023
• Teaching Award - Kemmons Wilson School of Hospitality and Resort Management, The University of Memphis - 2021
• Best Paper Award - 22nd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism - 2017

• HPRM 2011 - Hospitality Industry Managerial Accounting - The University of Memphis
• HPRM 3320 - Hospitality Financial Management - The University of Memphis
• HPRM 4320 - Hospitality Services Marketing - The University of Memphis
• HPRM 7320 - Advanced Hospitality Marketing - The University of Memphis
• HPRM 7340 - Strategic Pricing & Revenue Maximization - The University of Memphis
• HPRM 7950 - Applied Project in Hospitality - The University of Memphis
• UNHP 1100 - The Honors Forum - The University of Memphis
• HRTM 280 - Foundation of Tourism - University of South Carolina
• HRTM 421 - Hospitality Financial Management - University of South Carolina
• HRTM 481 - Analytical Techniques in Tourism and Hospitality - University of South Carolina

• Timothy S.Y. Lam Foundation (Co-Principal Investigator) - Funded External Grant - $9,997 - 2024
• Google Research Scholar Program (Co-Principal Investigator) - Unfunded External Grant - $60,000 - 2023
• Travel and Tourism Research Association (ttra) Boeing Travel Research Grant (Co-Principal Investigator) - Unfunded External Grant - $5,000 - 2021
• The University of Memphis Division of Research & Innovation Communities of Research Scholars (CoRS) Grant (Principal Investigator) - Unfunded Internal Grant - $2,500 - 2023
• The University of Memphis Kemmons Wilson School Summer Seed Grant (Principal Investigator) - Funded Internal Grant - $5,000 - 2022
• The University of Memphis Division of Research & Innovation Communities of Research Scholars (CoRS) Grant (Principal Investigator) - Funded Internal Grant - $5,000 - 2020
• The University of Memphis Division of Research & Innovation Communities of Research Scholars (CoRS) Grant (Co-Investigator) - Funded Internal Grant - $2,500 - 2020
• The University of Memphis Division of Research & Innovation Communities of Research Scholars (CoRS) Grant (Principal Investigator) - Funded Internal Grant - $2,500 - 2019

• The 6th Cooper-Young Garden Walk - Consultant on Marketing Strategies - 2021 - Memphis, TN
• University of Tennessee, Knoxville - Guest Speaker on Hospitality Accounting and Finance - 2024 - Online

• The University of Memphis - Mentor - 36th Student Research Forum - Three graduate student presentations, 2nd place - 2024
• The University of Memphis - Mentor - 35th Student Research Forum - Two graduate student presentations, 1st and 2nd places - 2023
• The University of Memphis - Mentor - 34th Student Research Forum - Five graduate student presentations, 1st and 2nd places - 2022
• The University of Memphis - Member - Faculty Search Committee (KWS) - 2022
• The University of Memphis - Member - Instructor/Coordinator Search Committee (KWS) - 2021
• The University of Memphis - Director - Graduate Programs (KWS) - 2020-present
• The University of Memphis - Member - University Council of Graduate Studies - 2020-present
• The University of Memphis - Member - Scholarship Committee (KWS) - 2020-2021
• The University of Memphis - Member - Website Taskforce Committee (KWS) - 2020
• The University of Memphis - Member - Graduate Curriculum Committee (KWS) - 2019-present
• The University of Memphis - Member - Undergraduate Curriculum Committee (KWS) - 2019-2022
• The University of Memphis - Section Moderator - Works in Progress Symposium (WIPS) - 2019
• University of South Carolina - Mentor - Discover USC Conference - 14 undergraduate student presentations - 2017-2018
• University of South Carolina - Treasurer - Hospitality Financial and Technology Professionals (HFTP) UofSC Student Chapter - 2017
• University of South Carolina - Judge - Collegiate DECA competition - 2015
• Journal of Hospitality and Tourism Management - Ad Hoc Reviewer - 2022 - present
• 27th, 28th and 29th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism - Conference Reviewer - 2021-2023
• International Journal of Contemporary Hospitality Management - Ad Hoc Reviewer - 2021 - present
• Findings in Sport, Hospitality, Entertainment, and Event Management - Associate Editor - 2020 - present
• Tourism Management - Ad Hoc Reviewer - 2019 - present
• Tourism Economics - Ad Hoc Reviewer - 2018 - present
• International Journal of Hospitality and Tourism Insights - Ad Hoc Reviewer - 2018 - present
• Global Marketing Conference - Conference Reviewer - 2018 & 2013
• Journal of Hospitality and Tourism Technology - Ad Hoc Reviewer - 2017 - present
• International Journal of Hospitality Management - Ad Hoc Reviewer - 2017 - present
• 4th International Conference on Events (ICE) - Scientific Committee Member and Conference Reviewer - 2017
• Southeastern, Central and South America (SECSA) Federation Conference - Conference Reviewer - 2017 - present
• 47th Travel and Tourism Research Association (TTRA) Annual International Conference - Volunteer - 2016

• Journal Article

• He, Y., Qi, R., So, K. K. F., & Li, Y. (2024). Which ESG dimensions matter in the hotel industry? Evidence from the cost of debt. International Journal of Hospitality Management. Advance online publication. https://doi.org/10.1016/j.ijhm.2024.103866 (ABDC: A*; Impact factor: 9.9; Acceptance rate: N/A; Current citations: 0)

• Qi, R., Jin, D., Chen, H., Mou, X., & Ali, F. (2024). Strategic-level perceived fairness of hotel dynamic pricing: The role of cues and the asymmetric moderating effect of inflation attribution. Journal of Revenue and Pricing Management, 23, 249-261.  (ABDC: B; Impact factor: 1.1; Acceptance rate: N/A; Current citations: 1)

• Jin, D., & Qi, R. (2024). The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility. Journal of Hospitality and Tourism Management, 58, 28-38. (ABDC:A; Impact factor: 7.6; Acceptance rate: N/A; Current citations: 0)

• Jin, D., & Qi, R. (2024). Ethical labels and conspicuous consumption: Impact on civic virtue and cynicism in luxury foodservice. British Food Journal, 126(4), 1573-1596. (ABDC: B; Impact factor: 3.3; Acceptance rate: N/A; Current citations: 0)

• Jin, D., Chen, H., & Qi, R. (2024). Diversity, equity and inclusion in employee-queer customer interactions in the hospitality service setting: Including multiple stakeholders’ perspectives. International Journal of Contemporary Hospitality Management, 36(6), 1991-2010.  (ABDC: A; Impact factor: 9.1; Acceptance rate: 9%; Current citations: 4)

• Qi, R., & Chen, H. (2023). Do efforts to address safety pay off? Evidence from the sharing economy in the post–pandemic world. International Journal of Contemporary Hospitality Management, 35(4), 1238-1263. (ABDC: A; Impact factor: 9.1; Acceptance rate: 9%; Current citations: 8)

• Qi, R., So, K. K. F., Cárdenas, D.A., & Hudson, S. (2023). The missing link in resident support for tourism events: The role of tolerance. Journal of Hospitality & Tourism Research, 47(2), 422-452. (ABDC: A; Impact factor: 4.4; Acceptance rate: N/A; Current citations: 13)

• Chen, H., & Qi, R. (2022). Restaurant frontline employees’ turnover intentions: Three-way interactions between job stress, fear of COVID-19, and resilience. International Journal of Contemporary Hospitality Management, 34(7), 2535-2558. (ABDC: A; Impact factor: 9.1; Acceptance rate: 9%; Current citations: 65)

• Li, H., Qi, R., Liu, H., Meng, F., & Zhang, Z. (2021). Can time soften your opinion? The influence of consumer experience valence and review device type on restaurant evaluation. International Journal of Hospitality Management, 92, 102729. (ABDC: A*; Impact factor: 9.9; Acceptance rate: N/A; Current citations: 26)

• Hudson, S., Meng, F., So, K. K. F., Smith, S., Li, J., & Qi, R. (2021). The effect of lodging tax increases on U.S. destinations. Tourism Economics. 27(1), 205-219. (ABDC: A; Impact factor: 3.6; Acceptance rate: N/A; Current citations: 15)

• Qi, R., Cárdenas, D. A., Mou, X., & Hudson, S. (2018). The strategic value of advertising expenditures in the tourism and hospitality industry. Tourism Economics. 24(7), 872-888. (ABDC: A; Impact factor: 3.6; Acceptance rate: N/A; Current citations: 14)

• Xu, F., Qin, X., Zhang, M., Qi, R., & Li, J. (2013). System building of regional urban tourism brands based on niche theory: A case study of the Shandong Provincial Capital Metropolitan Area. Tourism Tribune, 28(9), 43-52. (in Chinese with abstract in English; ABDC: N/A; Impact factor: 3.8; Acceptance rate: N/A; Current citations: 2)

• Book Chapter

• Xu, F., Qi, R., & Lu, Q. (2012). The relationship between the commercial culture and the technological innovation: A panel data model of 54 cities from 2001 to 2010. In P. Ni (Ed.), China Urban Competitiveness Report (2001-2010) (pp. 278-287). Beijing: China Social Sciences Academic Press. (in Chinese).

• Referred Conference Presentations

• Parish, A, Qi, R., & Le, L. (2024). J-1 student interns: Labor force or future leaders? Maximizing the potential of J-1 student interns in the American hotel industry. Poster presented at the 29th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Miami, FL, USA, January 4-6.

• Zanjani, A. & Qi, R. (2023). Inflation or health consciousness: Which factor drives fast food consumption post-pandemic?. Poster presentation presented at the 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Los Angeles, CA, USA, January 5-7.

• Qi, R. & Chen, H. (2022). Building trust in Airbnb hosts: A new formation channel in the post-pandemic world. Poster presentation presented at the 2022 International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference. Washington, D.C., USA, August 3-6.

• Chen, H. & Qi, R. (2022). Job insecurity and restaurant employees’ turnover intentions: the role of resilience and job stress. Stand-up presentation at the 2022 International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference. Washington, D.C., USA, August 3-6.

• Qi, R. & Chen, H. (2022). Peer-to-peer accommodations in a post-pandemic world: the effectiveness of safety information. Stand-up presentation presented at the SECSA-ICHRIE Conference 2022. Online. March 4.

• Boone, M. & Qi, R. (2022). Perceived fairness of revenue management practice after Covid-19 in the context of hospitality. Stand-up presentation presented at the SECSA-ICHRIE Conference 2022. Online. March 4.

• Qi, R. & Chen, H. (2021). The impact of environmental, social, and governance performance on firm value: Evidence from the hotel and travel industry. Stand-up presentation presented at the SECSA-CHRIE Conference 2021. Online. February 26.

• Chen, H., Qi, R., & Green, Y. (2021). Restaurant frontline employees’ job insecurity and turnover intention: The role of perceived supervisor support and fear of COVID-19. Stand-up presentation presented at the SECSA-CHRIE Conference 2021. Online. February 26.

• Qi, R. & Mou, X. (2020). Airbnb and smoking-related risks. Poster presentation accepted at the 2020 International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference. Online. July 22-24.

• Zhou, Y., Palakurthi, R., & Qi, R. (2020). Understanding the spatial distribution of Airbnb in Tennessee. Poster presentation presented at the 25th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Las Vegas, CA, USA, January 3-5.

• Qi, R., Mou, X., & Cárdenas, D.A. (2019). Understanding the long-term effects of advertising expenditures. Stand-up presentation at the 24th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Houston, TX, USA, January 3-5.

• Qi, R., & Cárdenas, D.A. (2018). The impact of advertising expenditures on capital structure decisions in the hospitality and tourism industry. Stand-up presentation at the 23rd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Fort Worth, TX, USA, January 3-5.

• Qi, R., Cárdenas, D.A., & Hudson, S. (2017). Understanding African-American travelers’ destination loyalty pattern: A multiple-group analysis. Poster presented at the 2017 International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference, Baltimore, MD, USA, July 26-28.

• Qi, R., & Cárdenas, D.A. (2017). Longitudinal value relevance of advertising expenditures in the tourism and hospitality industry: Investments or expenses? Stand-up presentation at the 22nd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Houston, TX, USA, January 5-7. Best Paper Award.

• Qi, R., & Cárdenas, D.A. (2017). The effects of capitals, habitus, and perceived benefits and costs of African-American participation in southeastern tourism planning. Poster presented at the 22nd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Houston, TX, USA, January 5-7.

• Qi, R., So, K. K. F., Cárdenas, D.A., Hudson, S., & Meng, F. (2016). The mediator effects of tolerance on residents’ support toward tourism events. Poster presented at the 2016 Annual TTRA International Conference, Vail, CO, USA, June 14-16.

• Qi, R., Cárdenas, D.A., & Mihalik, B. (2015). Duration of advertising effects in the tourism and hospitality industry. Stand-up presentation at the 13th APacCHRIE Conference in conjunction with 14th APF Conference, Auckland, New Zealand, June 10-12.

• Qi, R., & Xu, F. (2014). A risk evaluation model of tourism development in the process of resource-exhausted city’s transformation: Taking the City of Zaozhuang in Shandong province as an example. Stand-up presentation at the 2014 Global Tourism and Hospitality Conference and 11th Asia Tourism Forum, Hong Kong, May 18-24.

• Non-Referred Presentations

• Qi, R., So, K. K. F., Cárdenas, D.A., & Hudson, S. (2019). Resident support for tourism events: The role of tolerance. Stand-up presentation at the KWS Research Forum, Memphis, TN, USA, September 25.

• Qi, R., So, K. K. F., Cárdenas, D.A., Hudson, S., & Meng, F. (2016). Residents’ attitudes toward tourism events supported by hospitality tax. Poster presented at the USC Hospitality, Retail & Sport Management Symposium, Columbia, SC, USA, March 21-25.

• Qi, R. (2016). Representing African American in tourism: Resident perceptions of tourism development in South Carolina. Stand-up presentation at the USC HRTM Research Lunch & Learn, Columbia, SC, USA, October 21.